Online Guides > Getting Started Email
This is a guide to help you in setting up Everyone.net's hosted email service. Most clients complete the setup process in 1-3 days. To complete the setup process, you will need to complete ALL of the following steps:
Step A) Register for an Everyone.net Control Center account
Step B) Confirm DNS settings
Step C) Create your users and/or add a link to your web site
Before you proceed to step A, we recommend that you take the time to determine what type of email service you need. The various email service options are designed to meet the different needs of our clients. You should review these options carefully. After you determine which type of service fits your needs go to the http://www.everyone.net and click the "Sign Up" link on the type of email service you'd like to order.
For more information on our different email service options, see the links below.
Personal Mail was designed for an Individual or Small Groups
IMAP/POP3/SMTP and Web-Based email
25 MB of web mail storage
Starting at $34.99/year for 5 mailboxes
Business Mail was designed for Small Businesses
IMAP/POP3/SMTP and Web-Based email
1 GB of web mail storage
Starting at $19.99/month for 5 mailboxes
Group Mail was designed for Web sites or Small Organizations
25 MB of web mail storage
Starting at $9.99/month for up to 100 mailboxes
Hosted Email: An application from Everyone.net that allows you to offer a fully branded email to your users - firstname.lastname@example.org
Domain: The name that you have registered through a domain registry, such as Network Solutions and Register.com. In order to use the fully branded version of Plug-in-Email, you must own your domain and be able to update the DNS file.
DNS File: The Domain Name System (DNS) is a distributed Internet directory service. Again, in order to offer user@YourBusiness.com email addresses, your Web host needs to update the DNS file for your domain.
MX Record: The mail exchange (MX) record directs mail to a host. MX records are configured in the DNS file. MX record updates only relate to the web-based email address you offer to your end-users and will not affect your Web site.
Web Hosting Company/ISP: A company whose servers host your domain's DNS file, as well as your Web site. Since your DNS file is hosted on your hosting company's servers, they have access to your DNS file and can update them for you. Usually your Web site is hosted by a Web hosting company, but there are some Internet Service Providers (ISP) who also host Web sites for individuals or companies.
STEP A - REGISTER FOR AN EVERYONE.NET CONTROL CENTER ACCOUNT
In this initial step, you will be asked to provide information on the kind of service you want to offer, the domain that you want use with your email service, and give you the ability to select optional upgrades. At the end of this step, you will be required to provide billing information to complete the registration of an Everyone.net control center account.
Go to http://www.everyone.net/outsource-email-solutions.html
Select the type of email service you want to offer to your users - Group, Personal, or Business Mail.
Step 1) Choose a domain for your email service
This section determines the email address for your email service - email@example.com. You have 2 options:
Step 2) Choose your service options
- Use an existing domain that you already own. You must be the REGISTERED owner of the domain that you are going to use with the email service.
- Select a new domain for use with the email service. This domain will be for email purposes only. If you want to create a Web site, you will need to register your domain name with a Web hosting company, who will host your site, and then sign up for your email service with that domain name.
Select options for your Email service. Depending on the service selected, you may be able to order additional support, extra mailboxes, etc. You will be prompted of your selections before you reach the payment portion of the process.
Note: With our Group Mail service, the initial purchase is limited for up to 100 users. You can upgrade to more mailboxes from within your control center account.
Step 3) Complete your order
This is the payment portion of the process. You will be asked to include your billing and credit card information. It is important that you enter valid account information and billing information as we may contact you via mail, email, or by phone to validate your transaction.
Everyone.net uses third party validation services to complete your credit card transactions. If you get an error message asking you to resubmit your billing address information, this may mean that the information is not the same as your credit statement or that the bank that issued the credit card does not subscribe to these validation services. Some users may be asked to fax other information as part of the verification process.
Upon successful confirmation of payment, an Everyone.net control center account will be created for your email service. Please make note of our control center clientID as it will be used in identifying your account in our system.
A confirmation email will be sent to you with a receipt, your account information (clientID), instructions for your updating your DNS file (if applicable).
This completes the initial setup (Step A) in setting up your email service. To complete the setup process, proceed to Steps B and C. With your control center clientID and password, you can log into this account to begin to customize your email service. However, you will not be able to create end-user accounts or send/receive email messages until Steps B and C are completed.
STEP B - CONFIRM DNS SETTINGS
In order to allow Everyone.net to host the email service for the domain you selected in Step A, a simple updates to the DNS file for this domain needs to be completed and confirmed. This update will not affect any existing website hosting service as it only involves pointing the mail for this domain to Everyone.net. The steps required depends on the option you chose when selecting a domain for your email service (Part A, step 1).
Use a domain registered through Everyone.net
If you registered a domain through Everyone.net for use with your email service, skip this step as it does not apply. We will take care of the DNS confirmation for you. You will receive an email notice in 1-3 days that your service is available for use. Until you receive this message, your email service is not ready for use. However, you can begin to customize your email service via your control center account.
Use an existing hosted domain
If you are using a domain you already own, we require a simple update to your DNS file. This update will not affect any existing website hosting service as it only involves pointing the mail for this domain to Everyone.net. As part of the completion of the account registration process (Step A), you will receive the DNS instructions via email. We may be able to help with making this update, but the option to make an update to your DNS file must be available. It is best to ask your host.
As you are the owner of this domain, only you or your host have access to make changes to your DNS file. The DNS instructions should be passed on to your host. Most hosts will make the required updates at no extra charge. The DNS updates may take 1-2 days to be completed and to propagate to the many servers on the Internet. In some cases you may have the ability to update your own MX records through an online interface provided by your host. Check with your host to see if this online option is available and for assistance in making this simple update.
Use a parked domain
A parked domain is generally a domain that you are the registered owner of but the domain is not hosted. For example, you purchased a domain, but never used it to create a website or an email service. Using a parked domain for your email service also requires that a simple update be made to the DNS file. Some registries have similar options, where you may have the ability to update the MX records through an interface they provide. We can help with this, but the option to change the MX record must be available. Please check with your registry.
Generic DNS Instructions
yourdomain.com. IN MX 0 sitemail.everyone.net.
This will point all mail for this domain to Everyone.net and allow Everyone.net to host your email service. This MX update to your DNS file will yield an email service for firstname.lastname@example.org
DNS Update not available
There are 3 choices when an MX update cannot be made. The MX update is the only way for you to offer a fully-branded (email@example.com) email service to your users. This does not apply to clients who are using a domain registered through Everyone.net.
If you cannot get the MX record set at your domains current location you will need to use one of these options. We may be able to assist you with these changes.
- Move to a new host one who supports updates to the MX record in your DNS file.
- Move the domain to Everyone.net for hosting. We will make the correct MX record setting for you. This domain will be hosted for email purposes only. That is, you will not have the ability to have a website.
- Move to a public DNS service and update the MX record accordingly. This is not for novices.
Confirming DNS Update
Our system automatically runs nightly scripts to see if the required DNS update has been made. You can also manually check to see if the DNS update has been made by logging into your control center account. Go to the link for your email service (Personal, Group, or Business Mail) and click on the link for "Check DNS Settings".
If the DNS update cannot be confirmed, you will receives email notifications after 3, 6, 10, and 14 days reminding you that your email service is not available until the DNS can be confirmed. You will be instructed on how to proceed.
If the DNS update is confirmed, you will receive an email informing you that your email service is available for you to start to add users (Step C). You must still complete Step C (Creating Users or Adding a Link To Your Website) before the email service is ready for use.
STEP C - CREATE USERS OR ADD A LINK TO YOUR WEBSITE
After completing the control center registration process and the confirmation of your DNS settings, your email service is not usable until you either create end-user accounts and/or add a link to your website to allow user to create their own accounts.
If you have purchased an email service that includes POP/SMTP service, you first need to create the end-user accounts using the options listed below. The instructions for the POP/SMTP servers can be accessed in the web-based mailboxes for your end-user accounts. Not all Everyone.net email services offer POP/SMTP service.
Create end-user accounts via User Management
You can create end-user accounts via the User Management section of the control center. To do so, log into the Everyone.net control center (http://controlcenter.everyone.net) with your control center ClientID (provided in your confirmation). Use the "User Management" link top navigation bar. You will need to enter information for first name, last name, login name, and password. If you are setting up an account for others, you will need to give them this login information.
Create end-user accounts via Web Address URL
To create an end-user email account for you or your users, to go the web address URL of your email client (http://yourchoice.mail.everyone.net) provided in your confirmation notice and click on the "Sign-Up Now" link. Any user who has access to this web address URL will be able to automatically create an end-user email account.
Adding a link to your website
Most clients allow their end-users to signup and access their mailboxes from their website homepage via a link to their web address URL or through the addition of a login box.
To add the link or login box of your email service to your web site, login into your control center account at http://controlcenter.everyone.net. Click on the link to your email service (Personal Mail, Group Mail, Business Mail, or Express Mail). This will take you to the email summary page. This is where all the administrative customizations are found. Go to the section called "Add It!" You will see several different options to allow users to signup and access mailbox from your site. Copy and paste the raw HTML onto your web site.
Creating Reserved and Alias Accounts
You can create Reserved and Alias accounts via the User Management section of your control center account. Reserved accounts are login names that you want to keep others from using. Reserved accounts cannot be accessed to send/receive email. Alias accounts serve as a means to automatically forward mail to other internal or external email accounts. Alias accounts cannot be accessed to send/receive email.
Management of Users
In time, you will be able to see the users who have signed up for your email service via the User Management section of your control center account. This will give you access to first name, last name, and login name. You do have access to delete end-user accounts.
For those who subscribe to the Everyone.net Premium Support service, you will also have access to request your aggregate demographic summary information.
Congratulations! Your email service has successfully been setup.